About Phreesia
We’re excited to now offer mobile check-in! Please look for an e-mail or text message a few days before your appointment from Phreesia, our check-in system, which will allow you to register and confirm your appointments from home and at your own convenience. It will also allow you to complete some of the health questions and screenings that are useful for our visit. All the office needs is your current email address or cell phone number so that Phreesia can provide you the link to your registration, saving you time and ensuring your information is always up-to-date!
Phreesia FAQ
Q: What is Phreesia?
A: Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer, or tablet) ahead of time and in the privacy of your home.
Q: Why is Virginia Child Neurology Services partnering with Phreesia?
A: Virginia Child Neurology Services is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you.
Q: Is the Phreesia system secure?
A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Virginia Child Neurology Services related to protecting your family’s information. For additional information about Phreesia’s security visit: https://www.phreesia.com/patient-privacy.
Q: Do we need to use the new system for every appointment?
A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.
Q: Do I need to download an app to do mobile check-in?
A: No. There is no app; you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.
Q: Can I complete the forms in a language other than English?
A: Yes! Mobile registration is available in 20 different languages, and the PhreesiaPads in the office offer Spanish and English.
Q: What happens if I can’t finish my registration before the appointment?
A: That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves the information you entered previously.
Q: What if I have questions or feedback?
A: You can talk with any of our receptionists in the clinic or send a secure message through the Patient Portal.